Frequently asked questions

Where is PURAS from?

PURAS is a hybrid brand that draws on the best the world has to offer. We source our raw ingredients from their best regions – for example, Lavender from France, Peppermint from the USA– which are then put through stringent testing at a notable Apothecary House in France before being imported into the country. The products are then formulated and packaged in GMP-certified labs. All our skincare and personal care products are made in Australia, with strict adherence to manufacturing best practices and high standards of quality. We work with skilled formulators to produce premium products that are as efficacious as they are conscious of their impact on the environment and on people. 

Why is PURAS different?

Our first point of differentiation is our non-toxic, non-carcinogenic philosophy. This means we strictly ensure our products contain no ingredients or materials that may cause harm to overall health, and no agents or substances that are known to cause cancer. The reason for this is because research has shown that 60% of what we put on our skin penetrates into the body, so long-term usage of products with toxic and carcinogenic properties is extremely hazardous to overall health. Additionally, we do not carry essentials oils that have been known to come with the risk of boosting cancer cell production over prolonged used. These include Sage, Wintergreen and Basil essential oils.

Secondly, we source and import raw materials from the best regions that they are found in, and only from plants in their native environments, where they grow without human interference. This is part of our commitment to bring only high quality, efficacious and all-natural products to customers.   

Finally, our essential oils are medical-grade, and have been tested, proven and used by alternative medical doctors in France. This is testament to the quality and integrity of our essential oils, so that consumers can use them with complete peace of mind. 

Are PURAS products vegan-friendly and cruelty-free?

Yes, all our products including essential oils, skincare and personal care creations, are certified vegan-friendly. They are also cruelty-free and have never been tested on animals.

Are PURAS Essential Oils organic?

“Organic” is a loosely-used term in the industry, so our commitment extends beyond the usual over-used definitions. This is why our essential oils are wildcrafted, that is, extracted from plants that thrive in their natural habitat without any manmade assistance or interference – not even “organic” fertilisers. These plants are wild, native and truly organic by their own nature.

How can you tell if essential oils are of good quality?

The first tip is to “trust your nose”. With enough exposure, you will be able to tell whether an essential oil is of a superior grade. This may take time to develop however, so there are a few other ways to determine the quality of an essential oil.  

1) Quality essential oils are usually found in amber/darkened bottles that protect them from UV rays, and that are sealed to prevent oxidation. Look especially for bottles with an orifice reducer – a round plastic part that allows you to release one drop of oil at a time - rather than regular eyedropper caps. 

2) Check the information on the label. It should contain the common name as well as the Latin name of the plant used; this is also called the botanical name. The plant parts that were used should also be stated, along with the extraction method and all ingredients it contains. For pure essential oils, there should only be ONE ingredient.

3) There should also be information on where the essential oil was sourced from, including the country of origin.  

Why is the botanical name of an essential oil important?

The botanical name, or Latin name, of an essential oil, along with its country of origin, are key indicators of the quality of an essential oil. There are multiple varieties of plants with the same name – Eucalyptus, for instance – with different grades and properties. Knowing the botanical name allows you to ascertain this. Additionally, the country of origin is crucial because the climate and soil conditions of a particular region can affect the properties and quality of an oil. All PURAS Essential Oils come labelled with a plant’s genus, species and country of origin.

Are Essential Oils the same as Fragrance Oils?

Absolutely not. Essential oils are pure plant extracts used for medicinal purposes, natural healing, and scenting. On the other hand, fragrance oils have no medicinal value and are conventionally produced in a lab, usually with synthetic compounds that may be harmful to health. 

Does the scent of PURAS products vary from batch to batch?

Yes, in varying degrees. Our raw materials are harvested in different batches, which is why there could be a slight variance both in terms of scent and texture. The natural process of aging – which deepens and improves natural healing properties of an essential oil – may also cause this variance in scent. If you’re wondering why some other brands have oils that come with an unchanging scent or texture even over multiple batches, the truth is that this might be the result of adding a chemical “fixer” that could be detrimental to health with extended use.

Are there any precautions I should be aware of when using essential oils?

When used appropriately, essential oils can support holistic well-being. However, even though they are a natural remedy, they can also be very potent. If you are using essential oils for the first time, here are some precautions you may want to be aware of.

1) DO test out only pre-diluted essential oils on a small patch of skin. Should there be any irritation, stop use of the oil immediately. 

2) DO NOT let essential oils come in contact with your eyes. Wash thoroughly if this should happen by accident.

3) DO use only pure, high-quality essential oils. 

4) DO listen to your body and senses. If you feel uncomfortable or unwell after using a particular essential oil, stop using it. 

Can I use essential oils if I’m pregnant?

Certain essential oils may be deemed too strong for use during pregnancy. You should avoid applying any essential oils on the abdominal area if you are pregnant. Inhaling or diffusing is a better way of using essential oils during this period; however, it is always best to consult with your physician or doctor before use. On the other hand, all our carrier oils are absolutely safe for use throughout your pregnancy.

Are essential oils safe for my child?

Use of essential oils is not recommended for infants below 18 months. They have thinner skin and a less developed immune system, which makes them more vulnerable and susceptible to potential side effects. In general, it is best to keep all essential oils out of reach from children, though special care should be taken to not expose them to the following: Basil, Birch Sweet, Cardamom, Cinnamon (Bark or Leaf), Citronella, Clove Bud, Eucalyptus, Lemongrass, Peppermint, Rosemary, Thyme, Wintergreen.

Can I use essential oils on or around my pets?

Generally, animals such as cats and dogs may experience burns when in direct contact with pure essential oils. Be especially aware that your pets do not ingest spilled essential oils as they may experience harmful toxic effects. Some oils that are especially harmful to pets include: Eucalyptus, Tea Tree, Cinnamon, Citrus, Peppermint, Pine, Sweet Birch, Wintergreen, and Yang Ylang. If using in a diffuser, diffuse for a short time to see if your pet has any adverse reactions before continuing use.

If your essential oils are pure, does that mean they can be ingested?

Some, not all, of our essential oils may be used for ingestion in very small quantities. 1-2 drops of essential oils such as Thyme, Lemongrass and Lemon, for instance, can be added into your cooking to enhance the taste. Others, such as Ginger and Turmeric, can be mixed with honey or your favourite juice to create immune-boosting drinks.

Can I use different blends together? 

Of course, but do apply different pre-diluted essential oil blends and/or single notes on different areas. For instance, for relief from cold symptoms, you can apply pre-diluted Eucalyptus on your chest area, PURAS Clear Up roll-on on your sinuses and along your neck, and some PURAS Intense Relief roll-on on your sore muscles. 

Do essential oils have a shelf life?

While essential oils don’t go bad or become rancid, they may undergo oxidization, experience changes in their scents, and even lose their beneficial properties over time. This doesn’t apply to all essential oils, however; for instance, Sandalwood and Rose oils may become richer and deepen in scent with age.

Some ways you may be able to tell that your essential oil has gone past its shelf life include:

- The oil’s scent is notably different from when you first opened the bottle

- There are changes in the oil’s colour, or it comes across as cloudy

- The consistency has changed, becoming thicker or thinner than when first used 

What’s the best way to store my essential oils?

Proper storage can help optimise the shelf life of essential oils. As a rule of thumb, store your essential oils in a cool, dark place – even a refrigerator, if you have one dedicated to your oils. Placing oils in a wooden box is often preferred by many experienced users. Also, do ensure they are kept away from any heat and fire sources as most oils are flammable. 

Are PURAS essentials oils suitable to be used in oil burners?

We do not encourage the use of essential oils in oil burners as candles used with such burners produce C02, which can be toxic to our health. Use a diffuser instead, but bear in mind that some diffusers may not be able to spread essential oils effectively, leaving them within the diffuser while dispersing only water particles. For best effect, we recommend using diffusers with ultrasonic plates that can thoroughly disperse essential oils, along with water particles into the air.

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